Civic

Civic is a technology-driven organisation focused on building modern digital solutions, leveraging data and engineering to deliver scalable and efficient platforms. With a strong emphasis on innovation and technical excellence, Civic supports the development of robust systems that enable better decision-making and performance.

Case Study

We partnered with Civic to deliver a Senior User Researcher, strengthening their capability in understanding user needs and shaping product direction. The brief required an experienced researcher able to operate across cross-functional teams, bringing insight into product, design, and engineering decisions.

Working closely with stakeholders, we identified and secured a Senior User Researcher with the ability to translate complex user behaviours into actionable insights. The hire played a key role in improving product usability, informing strategic decisions, and embedding a stronger user-centric approach across the