Chattermill

Chattermill is a customer experience analytics platform that uses AI to unify and interpret customer feedback from multiple channels. By transforming unstructured data into actionable insights, it enables organisations to better understand their customers and improve retention. Chattermill supports global brands in delivering more customer-centric strategies.

Case Study

We partnered with Chattermill on a retained search, working directly with the Co-Founder & CEO to hire a VP of Product Management, the first product leadership hire at the company. The brief required a highly specific blend of B2B SaaS and AI expertise, making it a complex and competitive search.

Through a targeted and methodical approach, we successfully identified and secured a Vice President of Product Management with the right combination of technical depth, leadership capability, and commercial mindset. This hire plays a key role in shaping Chattermill’s product strategy and supporting its continued growth in AI-driven customer experience solutions.